PH135 Privacy Policy

Introduction

At PH135, we understand that trust is the foundation of a good online gaming experience. When you create an account, place a bet, or simply browse our platform, you share certain information with us. We believe it's our responsibility to be completely transparent about what we collect, why we collect it, and how we handle it.

This Privacy Policy covers all services offered through the PH135 website and mobile application. It is written in clear, straightforward language so that every Filipino player — whether you're from Manila, Cebu, Davao, or Quezon City — can understand exactly what you're agreeing to when you use our platform.

If you have concerns or questions about anything in this policy, you can always reach our support team. We're here to help.

Information We Collect

We collect different types of information depending on how you use PH135. Here's a breakdown:

Account Registration Data

When you sign up, we ask for your full name, date of birth, mobile number, and a valid email address. This information is required to create and verify your account, confirm that you are at least 21 years old, and comply with identity verification standards.

Identity Verification (KYC)

For security and compliance purposes, we may ask you to submit a government-issued ID and a selfie for identity verification. This is a standard Know Your Customer (KYC) process that helps protect both you and other players on the platform.

Transaction and Payment Data

We record information related to your deposits, withdrawals, and gaming activity. Payment details such as your GCash or Maya mobile wallet number, or Philippine bank account details used for transactions, are stored securely. We do not store full card numbers or sensitive financial credentials beyond what is legally necessary.

Device and Usage Data

• IP address and general location (country/region level)
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation patterns
• Referral sources and in-app activity logs

Communication Data

If you contact our support team, participate in promotions, or respond to surveys, we keep records of that communication to improve our service quality.

How We Use Your Information

We use the information we collect for specific, legitimate purposes. Here's what that looks like in practice:

• Account management — creating and maintaining your PH135 player account, including login authentication via OTP and password verification.
• Age and identity verification — confirming you meet the 21+ age requirement before allowing participation in any real-money gaming.
• Transaction processing — facilitating deposits and withdrawals using Philippine payment channels such as bank transfers and local e-wallets.
• Platform security — detecting suspicious activity, preventing fraud, and protecting all accounts from unauthorized access.
• Customer support — responding to queries, resolving disputes, and improving the overall experience for players.
• Service improvement — analysing usage data to refine features, fix bugs, and develop new offerings tailored to Filipino players.
• Marketing communications — sending relevant updates, promotional information, or platform news, but only if you have opted in to receive these.
• Legal compliance — fulfilling our obligations under applicable Philippine laws and responding to lawful requests from authorities when required.

We do not use your data to make fully automated decisions that significantly affect your account without human oversight. If we ever need to do so, we will inform you in advance.

How We Share Your Data

PH135 does not sell, rent, or trade your personal information to third parties for commercial purposes. Period.

That said, there are limited situations where we share data with trusted partners:

• Payment processors — to facilitate your deposits and withdrawals through secure Philippine financial channels.
• Identity verification providers — third-party KYC services that help us confirm player identities securely.
• Technology partners — cloud hosting, analytics, and infrastructure providers who are contractually bound to protect your data and use it only for the services they provide to us.
• Legal and regulatory authorities — when required by law or in response to a valid legal order. We will always assess such requests carefully before complying.

Any third party we work with is required to handle your data with the same level of care and security that we apply internally.

Data Security

Security is built into every layer of the PH135 platform. We use industry-standard SSL encryption to protect data in transit between your device and our servers. Sensitive information — including account credentials and payment details — is stored using strong encryption protocols.

Our security measures include:

• SSL/TLS encryption for all connections
• Two-factor authentication and OTP verification during login and withdrawals
• Regular security audits and vulnerability assessments
• Strict access controls — only authorised personnel can access user data
• Automated monitoring systems for detecting unusual account activity

Despite these efforts, no system is completely impenetrable. We encourage all players to use strong, unique passwords, keep their OTP credentials private, and report any suspicious activity on their account immediately.

Cookies and Tracking Technologies

PH135 uses cookies and similar technologies to make our platform work properly and improve your experience. Cookies are small text files stored on your device when you visit a website.

We use:

• Essential cookies — required for basic site functionality such as keeping you logged in during a session.
• Analytics cookies — help us understand how users navigate the platform so we can improve it.
• Preference cookies — remember your settings and preferences for a personalised experience.

You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect how the platform functions.

Data Retention

We retain your personal data for as long as your account is active and as required by applicable law. If you choose to close your account, we will delete or anonymise your data within a reasonable period — except where we are legally required to keep certain records (for example, transaction logs or identity verification documents required for compliance purposes).

Inactive accounts may be subject to periodic data review. We will notify you before taking any action on dormant account data.

Your Rights as a Player

As a PH135 member, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete information on your account.
• Deletion — request that we delete your personal data, subject to any legal obligations we have to retain it.
• Portability — ask us to transfer your data to another service provider in a structured, commonly used format.
• Opt-out — withdraw consent for marketing communications at any time through your account settings.
• Object — object to certain types of data processing, including profiling for direct marketing.

To exercise any of these rights, contact our support team through the official channel listed on the PH135 platform. We aim to respond to all data requests within 30 days.

Responsible Gaming and Minor Protection

PH135 is strictly for players aged 21 and above. We use age verification during registration and may request supporting documents during KYC to confirm eligibility. We do not knowingly collect personal data from individuals under 21 years of age.

If you believe a minor has accessed our platform or provided personal information, please contact us immediately so we can take the appropriate steps.

We are committed to responsible gaming. Players are encouraged to set personal deposit limits, take breaks, and reach out for support if gaming starts to feel out of control. Visit our Responsible Gaming page for more resources.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through in-app notifications or via your registered email address before the changes take effect.

The most current version of this policy will always be available at this page. Continued use of PH135 after a policy update means you accept the revised terms.